Privacy Policy

Lumizora Privacy Policy

Last Updated: 12/03/2024

This Privacy Policy explains how Lumizora ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lumizora.com (the "Site"). By using our Site or Services, you agree to the practices outlined here. If you do not agree, please discontinue use of our Site or Services.

 

INFORMATION WE COLLECT

We collect personal information through various means to provide and improve our Services:

A. Information You Provide

  • Contact Information: Name, email, phone number, and address.

  • Account Information: Username, password, and security questions.

  • Order Details: Billing/shipping information, payment confirmation.

  • Customer Support: Details shared in communications with us.

B. Automatically Collected Information

  • Usage Data: Includes IP address, browser type, device details, and interactions with the Site.

  • Cookies and Tracking Technologies: Used to improve functionality and analytics.

C. Information from Third Parties

  • Service Providers: Data collected by vendors like Shopify for processing orders and payments.

  • Marketing Partners: Information gathered for advertising purposes

 

HOW WE USED YOUR INFORMATION

We use the information collected to:

  • Fulfill Orders: Process payments, ship products, and handle returns/exchanges.

  • Improve User Experience: Tailor the Site to your preferences and improve services.

  • Marketing: Send promotional communications and advertisements.

  • Fraud Prevention: Detect and mitigate potential risks or unauthorized activity.

  • Legal Compliance: Satisfy legal obligations and enforce policies.

 

SHARING YOUR INFORMATION

We may share personal information with:

  • Service Providers: For payment processing, shipping, and customer support.

  • Marketing Partners: To deliver tailored advertisements.

  • Legal or Business Reasons: For compliance, enforcing terms, or during business transactions.

We do not sell or share sensitive personal information to infer characteristics.

 

COOKIES AND TRACKING

We use cookies to:

  • Enhance functionality and personalize user experiences.

  • Perform analytics to optimize the Site.

  • Support advertising tailored to user preferences.

You can manage cookies through browser settings; however, blocking cookies may affect functionality.

YOUR RIGHTS

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information.

  • Correction: Update inaccurate information.

  • Deletion: Request that we delete your personal data.

  • Opt-Out: Decline targeted advertising or data sharing.

  • Portability: Obtain a copy of your data for transfer to another provider.

To exercise your rights, contact us at lumizora.team@gmail.com.

 

DATA SECURITY AND RETENTION

We implement industry-standard measures to secure your data but cannot guarantee complete security. Information is retained only as long as necessary to fulfill the purposes outlined or as required by law.

 

CHILDREN'S PRIVACY

Our Services are not intended for children under 13. If we become aware of data collected from a child, we will delete it.

 

THIRD-PARTY LINKS

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

 

UPDATES TO THIS POLICY

We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted with a revised "Last Updated" date.

Contact Us

For questions or to exercise your rights:

Email: lumizora.team@gmail.com 

This version removes unnecessary legal jargon and focuses on clarity and professionalism while maintaining compliance with key privacy laws. For legal assurance, consult a professional specializing in privacy regulations.